HELO Air Caffeine Diffuser - Red Apple Peach

I ordered 2 vapes, a helo red apple peach, and a melo banana vape. The helo red apple peach was faulty and didn’t work right out of the package. Trying to get a replacement is jumping through hoops. I sent an email asking for a replacement. I had to send a video showing it not working. They automatically just picked another random vape to replace it with. I emailed again saying I want the original one I ordered, not a different one, to be told that’s not an option bc they don’t send replacements for that vape. Ok…? So they gave me a list of Helo flavors available and I picked one from the list. When I got the replacement email it shows they sent a melo vape instead. The whole process is just a nightmare especially for the prices you pay. I still don’t understand why they couldn’t just resend the one I had purchased in the first place?! I will definitely NOT be reordering anything.

the package came i little bit late but not to worry the taste was wonderful and i will purchase this again!

Never smoked cigs but I really enjoy these vaps, they taste good smell good and last me quite awhile too.. just wish they were refillable.

These products are life changers!! I’ve never got better sleep and had more energy during the day, and the customer support was so helpful when I had questions about my order. Overall great company with great products😊

Received and as someone stated in review before me leaked and does not work at all. However also at same time purchased one of the bigger caffeine diffusers came at same time and it works great. In process of trying to send for swap or refund. I’ll keep everyone posted.