HELO Lux is our newest caffeine diffuser, developed in response to customer requests for a longer-lasting, rechargeable option. With USB-C charging, up to 2,000 uses, and bold flavors, it brings a new format to our on-the-go caffeine lineup—with 0% nicotine, zero sugar, and zero calories.

HELO MELO is fully allergen-free and supports the following claims; Vegan, Keto, Gluten Free, & Dairy Free.

HELO Lux Vitamin B12 is the caffeine-free option in our HELO Lux lineup. It features Vitamin B12 in a portable diffuser with USB-C charging, up to 2,000 uses, and unique flavors—all with 0% nicotine, zero sugar, and zero calories.

• HELO Lux Caffeine: Our caffeine option for your on-the-go routine.
• HELO Lux Vitamin B12: Our B12 option for those who prefer to skip caffeine.
• MELO Lux: Our melatonin option for your evening wind-down routine.

Simply remove the diffuser from its packaging and take off the plastic cap. Inhale gently for a few seconds, then exhale. A typical serving is 5–10 puffs.

No, Helo diffusers are made with caffeine, natural flavor extracts, and vegetable glycerin—free from nicotine and other harmful additives. Our diffusers do NOT contain formaldehyde, vitamin E acetate, or diacetyl—the chemicals linked to ‘popcorn lung.’

Our HELO caffeine diffusers can be a great alternative to traditional nicotine vapes, especially for those looking for a cleaner, nicotine-free option. They provide a subtle boost of energy without the jitters of coffee or energy drinks, making them a great way to cut back on harmful vaping habits while still enjoying a satisfying inhale experience.

Each diffuser contains approximately 800 puffs, but usage varies by person. If used only when you need an energy boost, it can last around two weeks. More frequent use may shorten its lifespan to about one week.

A standard serving is 2 gummies (100mg of caffeine)—about the same as a cup of coffee. If you’re sensitive to caffeine, start with 1 gummy and adjust as needed. For those with a higher caffeine tolerance, 3 gummies (150mg of caffeine) is comparable to an energy drink. Since caffeine metabolism varies from person to person, the time it takes to feel the effects may differ.

HELO Energy Gummies use green tea extract for a smooth, sustained energy boost—without the jitters or crash of synthetic caffeine.

Simply remove the diffuser from its packaging and take off the plastic cap. Inhale gently for a few seconds, then exhale. A typical serving is 5–10 puffs.

No, Melo Diffusers are made with melatonin, natural flavor extracts, and vegetable glycerin—free from nicotine and other harmful additives. Our diffusers do NOT contain formaldehyde, vitamin E acetate, or diacetyl—the chemicals linked to ‘popcorn lung.’

Our melatonin diffusers can be a helpful tool for reducing nicotine or marijuana use, especially at night. While we don’t recommend using them during the day unless you’re preparing for sleep, many customers have found them to be a great alternative to traditional vapes in the evening. They provide a relaxing experience without nicotine, helping to ease the transition away from harmful vaping habits.

Each diffuser contains approximately 800 puffs, but longevity depends on individual usage. If used only at night or at specific times, it can last around two weeks. More frequent use may reduce its lifespan to about one week.

Take MELO Sleep Gummies when you need help falling asleep or staying asleep through the night. For ages 12+, start with 2 gummies (4mg of melatonin) as a baseline serving. You can adjust your dosage as needed. MELO gummies are non-habit forming and safe for nightly use.

Yes! MELO Sleep Gummies are 100% vegan—we use pectin instead of gelatin.

We accept all major credit card providers including American Express. Our processor has issues with Gift Cards and Debit cards. Please use all major credit cards including Visa, Mastercard, Discover, American Express, and international cards. We also accept gift cards purchased via our site.

We offer a 30-day money-back guarantee on all 1st time subscription orders. If you do not like the product after subscribing for monthly delivery we will offer a (1) time refund for the full amount of your order.

We accept returns for unopened products that can be shipped back to our warehouse, and a full refund will be issued. Unfortunately, we cannot accept returns for opened products. If your item is defective, we’re happy to offer a refund or a replacement—simply provide photos to our support team for verification.

Once a refund has been issued from our end, most major banks take *3-5 business days* for processing to see those funds credited back to your account.

If your payment was declined, but you still see a charge on your account, it’s likely a pending authorization hold from your bank. When a transaction is attempted, some banks temporarily hold the funds even if the payment doesn’t go through. These pending charges typically disappear within a few business days, depending on your bank’s policies. If the charge remains after that time, we recommend reaching out to your bank for further assistance.

You can manage your subscription from the customer portal. From there you can see the frequency of deliveries, items in the subscription, and order history. Login to your SKIO Portal here: Hyperlinked SKIO Login

You can change, skip, or cancel your subscription at any time. To do any of the following actions requires logging into the subscription portal on your account. You can edit the frequency of delivery as the product is needed. You may also skip any monthly order as needed.

To change your subscription, please log in to your account on this link to adjust the correct shipping address.

*HELO MELO is not responsible for updating the correct shipping address as delivery addresses change.*